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VIP Club Frequently Asked Questions

About the Program

The BeautyMnl VIP Club is a loyalty program that allows members to earn Glow Points and enjoy perks, discounts, and freebies.

After your first purchase, you automatically become a member of the BeautyMnl VIP Club. You will be assigned a membership status based on your total spend during the earning period of 12 months. When you become a member of the BeautyMnl VIP Club, your account will start collecting BeautyMnl Glow Points. Glow Points can be used to pay for your next purchase. There are also more perks such as free shipping and freebies!

Gold and Platinum members earn 1 Glow Point for every ₱100 spent. Diamond members earn 2 Glow Points for every ₱100 spent.

  • Membership is free, after your first BeautyMnl purchase.
  • Earn Glow Points for every ₱100 that you spend.
  • Use Glow Points as soon as they're awarded to your account.
  • Earn double Glow Points on all your purchases during your birthday month.*
  • Earn 2x more Glow Points when you become a Diamond member.
  • Free shipping for Platinum and Diamond members.
  • Surprise freebies for Platinum and Diamond members.
  • Easily track membership status, total spend, and Glow Points in the BeautyMnl app or website.

*The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

Our Terms of Service can be found here. You can also contact us via our main channel sos@beautymnl.com if you have any questions!

Membership

You become a member of the BeautyMnl VIP Club after your first BeautyMnl purchase.

The membership status is assigned based on your total spend during the earning period of 12 months.

  • Gold - No minimum spend required
  • Platinum - ₱10,000 within 12 months
  • Diamond - ₱25,000 within 12 months

The total spend is the amount shown in your spend tracker which you can access in the VIP Club page. This can be found when you click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, simply go to the "You" tab. This tracker is only updated once your package is marked as delivered.

Note that shipping fee is not included in the computation of your total spend.

For existing customers, your spend on the BeautyMnl platform within 12 months prior to the launch of our VIP Club will be counted for your eligibility.

Before you can become a member of the BeautyMnl VIP Club, first you'll have to sign-up and create your BeautyMnl account. You can do that via this link.

After you create your account, you'll have to place at least one (1) order. After this first order is successfully delivered, you become a member of the BeautyMnl VIP Club and your membership status is assigned based on your spend.

Yes. There are three levels: Gold, Platinum, and Diamond

Benefits & Rewards

Gold tier icon
Gold
Platinum tier icon
Platinum
Diamond tier icon
Diamond
Spend icon
Minimum spend
No minimum spend required ₱10,000 within 12 months ₱25,000 within 12 months
Points icon
BeautyMnl Glow Points*
₱100 = 1 Glow Point ₱100 = 1 Glow Point ₱100 = 2 Glow Points
Birthday Treat icon
Birthday treat

Double your Glow Points during your birthday month**

₱100 = 2 Glow Points ₱100 = 2 Glow Points ₱100 = 4 Glow Points
Free Shipping icon
Free Shipping promo code
1 free shipping promo code that can be used 4 times Additional 1 free shipping promo code that can be used 4 times
Freebies icon
Surprise freebies
Check icon Check icon
Benefits & Rewards
Spend icon
No minimum spend required
Points icon
BeautyMnl Glow Points*

1 Glow Point for every ₱100 spent

Birthday Treat icon
Birthday treat

Double your Glow Points earned during your birthday month**

Spend icon
₱10,000 within 12 months
Points icon
BeautyMnl Glow Points*

1 Glow Point for every ₱100 spent

Birthday Treat icon
Birthday treat

Double your Glow Points earned during your birthday month**

Free Shipping icon
Free Shipping promo code

1 free shipping promo code that can be used 4 times

Freebies icon
Surprise freebies

Receive exciting surprises from us

Spend icon
₱25,000 within 12 months
Points icon
BeautyMnl Glow Points*

2 Glow Points for every ₱100 spent

Birthday Treat icon
Birthday treat

Double your Glow Points earned during your birthday month**

Free Shipping icon
Free Shipping promo code

Additional 1 free shipping promo code that can be used 4 times

Freebies icon
Surprise freebies

Receive exciting surprises from us

*BeautyMnl Glow Points are as good as cash and can be used as a discount for your next purchase. For more information on how to redeem Glow Points, please visit the mechanics here.

**The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

You will find your current membership status when you click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, simply go to the "You" tab.

When you click on your membership status, you will also be able to view your spend tracker, and a list of your current rewards.

You can enjoy the rewards of your current membership status during the benefit period of 12 months. Your membership status will expire after 12 months.

After the 12 months benefit period, if you were not able to reach the minimum spend to maintain your current membership status, your rewards will be downgraded to the status equivalent to your total spend.

Example:

If your membership status starts on Nov 8, 2021, this will expire on Nov 8, 2022.

On Nov 8, 2022, your membership status will be updated based on your total spend.

  • Less than ₱10,000 - membership status will be Gold
  • At Least ₱10,000 - membership status will be Platinum
  • At Least ₱25,000 - membership status will be Diamond

To maintain your current membership status after 12 months or to upgrade to a new status, make sure to reach the required total spend. You can track your progress in your spend tracker.

You can track your total spend via your spend tracker. This can be found in your VIP Club page. Simply click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, go to the "You" tab.

Don't worry! Kindly shoot our Customer Service Team an email at sos@beautymnl.com and they will be happy to sort this out for you.

No. Your rewards from the BeautyMnl VIP Club are individual and non-transferable.

Mechanics - Points and Rewards

Start earning BeautyMnl Glow Points as soon as you've signed up as a VIP Club Member. Glow Points are earned by spending at least ₱100 and can be claimed as discounts for your next purchase.

For Gold and Platinum members: ₱100 spend = 1 Glow Point
For Diamond members: ₱100 spend = 2 Glow Points

As a birthday treat from us, the Glow Points you'll earn during your birthday month will be doubled! The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

For Gold and Platinum members: ₱100 spend = 2 Glow Points
For Diamond members: ₱100 spend = 4 Glow Points

Platinum members will also be granted 1 free shipping promo code which can be used 4 times and will receive surprise freebies. Diamond members will be granted an additional free shipping promo code which can be used 4 times and will also receive surprise freebies.

To view your current list of rewards, check out the VIP Club page in the BeautyMnl website or mobile app. On the website, click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, simply go to the "You" tab.

You'll also find there more information about the BeautyMnl VIP Club.

BeautyMnl Glow Points

You can use your BeautyMnl Glow Points as a discount for your next purchase.

1 Glow Point = ₱1

During check-out, you will have an option to apply your Glow Points to your current cart and deduct this amount to your total bill. Glow Points can be used in conjunction with all modes of payment.

You can track the number of Glow Points you've collected in your Glow Points tracker. Note that Glow Points expire 24 months after they have been earned, so make sure you use them up before they expire.

Glow Points are forfeited when orders are cancelled.

Birthday Treat

Your birthday treat will be applied automatically to your cart once your birthday month starts. The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

Free shipping

An exclusive free shipping promo code will be sent to you via email as soon as your membership is upgraded to either Platinum or Diamond. This promo code can also be viewed in your VIP Club page.

Surprise Freebies

Your freebies will be automatically added to your cart during check-out!

BeautyMnl Glow are discounts for your order: 1 Glow Point = ₱1. You can start earning Glow Points as soon as you become a member of the VIP Club. The number of Glow Points earned for every ₱100 depends on your membership status.

  • For Gold and Platinum members: ₱100 spend = 1 Glow Point
  • For Diamond members: ₱100 spend = 2 Glow Points

As a birthday treat, Glow Points are doubled during your birthday month*. You can track the number of Glow Points you've collected in your Glow Points tracker. This can be found when you click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, simply go to the "You" tab. Note that Glow Points expire 24 months after they have been earned, so make sure you use them up before they expire.

*The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

Start earning Glow Points by spending at least ₱100 in BeautyMnl. Your account will automatically start collecting Glow Points for purchases made after the VIP Club launch (May 28, 2021). For every ₱100 spent, you get 1 Glow Point as a Gold or Platinum member and 2 Glow Points as a Diamond member. You can keep track of the points you've earned in your Glow Points tracker. Note that Glow Points are awarded after orders are marked as delivered.

When you add items in your cart, you'll see the potential Glow Points you will earn after check-out and delivery.

You'll also earn 2x more Glow Points on your birthday month. So it's time to shop for the perfect birthday gift!

This birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

You can keep track of your Glow Points via your Glow Points tracker. This can be found when you click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, simply go to the "You" tab.

Pending Glow Points are points that you will earn once your pending orders are marked as delivered. If you need help with updating the status of an order you have already received, feel free to reach out to sos@beautymnl.com so our Customer Service Team can assist you.

Use your Glow Points as soon as it's awarded to your account. Glow Points are awarded after your order is marked as delivered.

You'll see your available Glow Points during check-out and you'll have an option to use this as a discount from your total bill.

Glow Points will automatically be awarded into your account after your order has been marked as delivered. Keep track of this in your Glow Points tracker.

Yes, you'll earn Glow Points for all your online BeautyMnl purchases. Note the shipping fee is not included in the computation and this does not earn Glow Points.

No, Glow Points can be earned through online transactions only.

Unfortunately, you can only use your Glow Points for online transactions made on the BeautyMnl app and website for now.

Glow Points expire 24 months after they have been earned, so make sure you use them up before they expire.

You can keep track of your available Glow Points and their expiration date in your Glow Points tracker. This can be found when you click "Hi, + your name!" on the upper right corner of your screen. If you're using the BeautyMnl app, simply go to the "You" tab.

We'll also notify you via app notifications and email when your Glow Points are about to expire. Make sure to use them up before they disappear!

No, Glow Points are non-transferable and can only be used for the account they were earned from.

Yes, a Gold and Platinum member earns 1 Glow Point for every ₱100 spent. Diamond members earn 2 Glow Points for every ₱100 spent.

Your membership status is assigned based on your total spend during the earning period of 12 months. You need to spend at least ₱10,000 within 12 months to become a Platinum member. Once you're a Platinum member, you'll have to spend at least ₱15,000 within 12 months to become a Diamond member.

You can track your total spend in the VIP Club page in the BeautyMnl app or website. Note: This tracker is only updated once your package is marked as delivered.

Yes! As a treat from us, the Glow Points you'll earn during your birthday month will be doubled!

The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

For Platinum and Diamond members, your orders will include surprise freebies.

These freebies will be automatically added to your cart and you will be able to view them before check-out.

If part of your order is cancelled, your freebies will be shipped with the remaining items. If your entire order is cancelled, your freebies will not ship and you'll have to create a new order instead.

Platinum and Diamond members can avail of free shipping. An exclusive free shipping promo code will be sent to you via email as soon as your membership is upgraded to either Platinum or Diamond. This promo code is valid for 12 months and can be used up to four times. It can also be viewed in your VIP Club page in the app or website.

Glow Points will not be reverted in case the return was due to damage, defect, and other order issues.

No, Glow Points are only awarded once your order is successfully delivered.

Yes, Glow Points will be returned to your account if the order it was applied to was cancelled.

We're sorry for this issue. Please contact us via our main channel (sos@beautymnl.com) so we can help you out.

You will only start earning Glow Points for purchases made after the launch of our VIP Club Loyalty Program which was last May 28, 2021. All purchases before the said date will not earn any Glow Points.

If you were an existing BeautyMnl customer before the launch of the VIP Club, your membership status will be based on your spend in the last 12 months before the launch, but your Glow Points will still start off at zero.

Platinum Membership

Platinum status is a higher membership status of the BeautyMnl VIP Club. This status comes with some extra perks!

To become a Platinum member requires a minimum total spend of ₱10,000 during the earning period of 12 months. Your membership will be upgraded automatically once you meet the spend requirement.

As a Platinum member, your rewards include the following:

  • Earn 1 Glow Point for every ₱100 spent in BeautyMnl
  • Earn 2x the Glow Points during your birthday month*
  • Get 1 free shipping promo code which can be used 4 times
  • Receive surprise freebies

*The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

Your rewards will be available as soon as you qualify for Platinum status. Check your available rewards in your VIP Club page in the BeautyMnl app or website.

The benefit period for your membership is 12 months. After this period, your membership will be downgraded if you were not able to meet the required spend.

You have 12 months to reach the required spend of ₱10,000 to qualify for a Platinum membership.

To maintain your Platinum membership, make sure you reach the minimum spend of ₱10,000 within the 12 months earning period.

Diamond Membership

Diamond status is the highest membership level of the BeautyMnl VIP Club. This status comes with the best perks!

To become a Diamond member requires a minimum total spend of ₱25,000 during the earning period of 12 months. Your membership will be upgraded automatically once you meet the spend requirement.

As a Diamond member, your rewards include the following:

  • Earn 2 Glow Points for every ₱100 spent in BeautyMnl
  • Earn 2x the Glow Points during your birthday month*
  • Get 2 free shipping promo codes which can be used 4 times each
  • Receive surprise freebies

*The birthday treat is active for a period of 31 days starting on the first day of your birthday month. This is regardless of the start date of your VIP Club membership. If your membership status is upgraded or downgraded within your birthday month, the Glow Points you'll earn will be based on your new membership status.

Your rewards will be available as soon as you qualify for Diamond status. Check your available rewards in your VIP Club page in the BeautyMnl app or website.

The benefit period for your membership is 12 months. After this period, your membership will be downgraded if you were not able to meet the required spend.

You have 12 months to reach the required spend of ₱25,000 to qualify for a Diamond membership.

To maintain your Diamond membership, make sure you reach the minimum spend of ₱25,000 within the 12 months earning period.

Others

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